Privacy Policy

Effective Date:6 March 2026 Company: Apex Pack & Load Pty Ltd

1. Introduction
Apex Pack & Load Pty Ltd (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, physical address, and other details you provide when contacting us or requesting services.

• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.

• Cookies & Tracking Technologies: We use cookies to improve website functionality, analyze traffic, and personalize your experience.

3. How We Use Your Information
We use collected information to:

• Provide and manage our packing and loading services.

• Respond to inquiries and customer support requests.

• Improve our website and services.

• Send updates, promotions, or important notices (only if you opt-in).

• Comply with legal obligations.

4. Sharing of Information
We do not sell or rent your personal information. We may share data only in the following circumstances:

• With trusted service providers who assist in operating our business (e.g., IT support, payment processors).

• When required by law or to protect our legal rights.

• In connection with a business transfer, merger, or acquisition.

5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
Depending on your location, you may have rights to:

• Access the personal information we hold about you.

• Request corrections or updates.

• Request deletion of your data.

• Withdraw consent for marketing communications.

To exercise these rights, please contact us at: info@apexpack.co.za.
7. Retention of Data
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Apex Pack & Load Pty Ltd Email: info@apexpack.co.za